Telemedicine - PULSE Online Clinic

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E-Doc app by PULSE CLINICS gives you quick access to health and wellness solutions, wherever you are.

E-Doc app by PULSE CLINICS gives you quick access to health and wellness solutions, wherever you are.

Welcome to PULSE Telemedicine

With the new collaboration between PULSE CLINICS (Asia) and E+Doc Application, video appointments and consultations with PULSE clinicians whenever you want, from wherever you are is now ready. Seeing a GP with E+Doc is just like seeing a traditional GP, but so much more comfortable and convenient.

How Does It Work?

Chose your doctor.
Start by searching for your GP, this will check which service you are eligible for.
Book an appointment online
Book an appointment to see a doctor the very same day, at a time and place to suit you.
See a doctor online
Speak to our well-trained doctor by video, with the ability to send text and images too.
Medication
Receive medication at your doorstep within 3 hours for locations within Bangkok, Kuala Lumpur, Singapore and Hong Kong area. If you are located in other area, medication can be delivered within 1-3 days.
After 3 days, the PULSE Care Team follows up to check with you on your condition.

Preparing For Your Appointment

To get the most out of your appointment with the doctor, a little preparation can save a lot of time or return visits.
Think about what you want to get out of your consultation. For example, do you want to talk about new symptoms
or do you need a new prescription?
It can be a good idea to:

make some notes about specific symptoms you are experiencing. It will help the doctor if you record when they occurred, how long they lasted and what you were doing right before you felt them
make a list of questions. Be sure to list the most important ones first
think about your medical history and any illnesses in the family. Ask other family members if you do not know
write down what medication you are taking and the dosage. Include over-the-counter medication, vitamins and herbal remedies as well
take copies or reports from any recent tests
allow plenty of time to travel to the clinic so you do not miss your appointment
be sure to take your Medicare card and your health care or Veterans’ Affairs card if you have one
bring your health insurance details
remember you are always welcome to take a support person with you.

Talking to your doctor
The most important thing when speaking with your doctor is to be honest and upfront. To make the best assessment of your needs, your GP will need to have a full understanding of your medical history, all medication you are taking and lifestyle habits such as smoking, illicit drug use, diet and physical activity.
If your doctor recommends a course of treatment you are not comfortable with, ask about the alternatives and ask your doctor to explain the pros and cons of each so you can make an informed decision.
Make sure you are clear about your doctor’s instructions before you leave. If you are in doubt about what they mean, ask for more information. Take a notebook if you want to take notes or bring a support person with you to help you remember the information. Ask for printed information to take home with you if necessary.

Paying to see a doctor
GP visits at PULSE CLINICS are covered either partly or fully by insurance. You can pay with cash, credit card, money transfer.
People with insurance that covers their service received from PULSE CLINICS can pay with cash, we will issue medical certificate from clinic visit and your receipt to be reimbursed from your insurance. Most people are reimbursed 80-100% of what they paid at the clinic.

After your doctor’s appointment
We are one-stop-service. If your doctor has prescribed medication, you will be able to get your medication right at the clinic's dispensary.
Your doctor may make a follow up appointment at a different time frame such as 7 days, 14 days, 3 months or 6 months, depends on your conditions and need.

Once you start taking the medication, if you have problems with your treatment:
Don’t change the treatment without speaking to your doctor.
Tell your doctor about any unwanted side effects.
Work with your doctor to find a treatment that works better for you.

Add us on Line and stay in touch.

LINE @pulseclinic

WE'RE HERE TO HELP!

Just like in a physical consultation, the online doctor will discuss your symptoms. As it's a video consultation, they can also take a look at any affected areas, or listen out for symptoms. Where medication is needed for you to get better, the GP can issue a prescription.

Once you have signed up for an account, you can book online appointments in our app or on the website. Once it’s time for your consultation, you’ll enter our online waiting room, and the doctor will see you as soon as possible.

Once you have consulted with a clinician over video they will advise if you need medication. They will then generate a prescription and send this to your local pharmacy for you to collect.

All of our UK GPs are trained in the NHS and registered with the General Medical Council (GMC), the organisation responsible for overseeing medical practitioners in the UK.

They’re experienced in treating a wide range of conditions, and can help with almost everything your regular GP could in a physical surgery.

The online video consultation service through Push Doctor is in addition to the services you’re already offered at your surgery.

This means that you'll still be able to see your regular doctor in person. To do this, you just book in as normal.

Free online video consultations with Push Doctor are currently available to patients who are registered with selected partnership surgeries.